I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Anonymous Customer FL, United States
2023-08-30
After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.
Julie IL, United States
2024-12-25
Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.
James Isom NM, United States
2024-03-01
Service is excellent. My return was handled expeditiously and my orders were delivered quickly. Very pleased.
Riley James WY, United States
2024-04-19
Fantastic product! Professionally crafted, high quality materials, Packed and shipped beautifully. Comfortable lining of interior and pockets. I wore it the entire evening and was not once uncomfortable or heated. And the jacket weathered it nicely, a quick brushing, and it looked like i just took it out of the bag.