I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
The Victorian guide. RI, United States
2025-04-06
Received order in only a few days. Exactly what I ordered. Beautiful garment. Better than expected. Not my first purchase nor will it be my last. Thank you.
Mike Pickel WI, United States
2025-04-13
I love the authenticity of your products
Phil Peters FL, United States
2025-01-03
I should have ordered the 42" or 44" but you were out. I could not wait and thought it would be OK but it was not (my fault).
Michael PA, United States
2025-03-29
My order arrived in just two days! I was very excited to open the box, once I did the smell of real leather hits you and I could not wait to get the belt out of the bag. Its fantastic, very well put together. The look of the gun belt reminds you of all the westerns you have ever watched. My Cattleman II pistol fits like a glove, and the message I sent before ordering was answered very fast. I will be back to order again!!