My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

Satisfied.

Absolutely love this purchase. Well made, correct sizing, beautiful!

The service was great and fast and your employees I talked to were helpful when trying to figure the size I needed. Tks for everything. DG

I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.

Excellent service and the boots are exactly what I needed.