I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Brad TN, United States
2022-04-21
The holster fits great and looks fantastic. I had to return the first one and order a larger one but that was because i did not listen to the recommendation to order 2 sizes larger than measurements.
The return and refund went very smoothly without issues.
Thank You
Leslie GA, United States
2022-09-23
This is where you go for clothing like this.
Keith A. W MI, United States
2023-04-13
Their sizing is different from other sutlers, as they run bigger...so beware.
Karen VA, United States
2022-05-05
Nice number of items for period outfits. Fast shipping.
Leo Ehring TX, United States
2021-10-30
I had made 2 mistakes with my order. Your customer service agent was able to correct each one. It is the best experience I have ever had with a company. Thank you.