I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question. I'm very impressed

The color, leather quality and style of this .45 colt holster is top notch. I am a customer for life.

I have been actively reenacting the Old West, since the late 1960's, and have performed in both live action shows, and films, which required extras, and stunt people, familiar with the West, and the Indian, and Civil War, periods. But, in those days...if we could not find the actual, authentic, clothes, and equipment to use...and the wardrobe department was unable to provide the proper items...we hand made everything we wore, ourselves. There were NO places like the Historical Emporium in existence at that time. So, I cannot tell you how much I appreciate your firm's existence! I am now 70 years old, having just reached my 50th year of marriage to the same women, whom I MET in a STUNT SHOW, playing a Saloon Girl, where I first talked to her ON STAGE, for the first time. In celebration of this anniversary, we are throwing an Old West Party, on my ranch near Austin, Texas...where everyone dresses like its the 1880's...inviting everyone we know. This is why I bought my things from you people...and I cannot be more pleased I did so! Thank you!!

I LOVE this store!! It's perfect for our 3 time music award nominated Southern Rock Band's stage clothes!! Check out Deacon Stone sporting Historical Emporium on stage!!

Less than a week before her wedding, my daughter informed me that the colors would be black/white and green. A day or two after that, she sent me a photo of the tie she was going to be wearing. So I'm in a bit of a panic, and I think, "Hey, I get all kinds of cool stuff at Historical Emporium. I wonder if they can get this to me on time?" So I look up the emerald green vest that I wanted and call in to order it, and have it shipped as fast as possible TO UTAH (since I'd be leaving my home in Eureka, CA before it was even shipped). The support person said, "No problem, we can get it there via normal two-day." I worry and ask if I need to pay for overnight. They quote me the difference, and then say, "It'll get to Utah on Thursday, no problem. Overnight will only get it there one day earlier." So I trust them, and it gets there the day before I do! (Did I mention I drove there, and it took me three days?) The vest and matching tie are perfect. I also got an ivory hat band for my top hat. I supplemented it with my blue striped trousers... that I originally bought from the Emporium. Fantastic. Of course, my daughter looked better, because... well, she's my daughter. Lovely wedding!

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.