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Customer Reviews of our Store
Julie
IL, United States
IL, United States
2024-12-25
Customer service was very quick to respond to a question I had regarding expediated shipping and they were able to get the clothes here for Christmas without expediated shipping.
kari
NY, United States
NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Robert L. Anderson II
TX, United States
TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Leland
SC, United States
SC, United States
2023-05-17
no problems
Larry
TX, United States
TX, United States
2022-10-23
The site is easy to browse and well laid out. Products are of superior quality and delivery times are excellent. Customer service is friendly and efficient - what customer service is all about. I am glad I found these folks and once you order from them you will be too.
Katrina
CA, United States
CA, United States
2023-12-16
We were looking for an "Old West" theme for our company Christmas party and this was the perfect place to find exactly what we needed!!