I REALLY appreciate the old fashioned items offered at reasonable prices.
The only thing I would suggest as an improvement is a little better tracking system for packages.
This is not big deal overall but I like to watch for packages as I live in a rural area and if I do not know something is coming, it can sit in the mailbox or beside the mailbox for a couple of days... And nowadays, it could grow legs and walk off, if you know what I mean.
I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.
Brandon H CA, United States
2023-09-15
I have made multiple purchases in the past 6 weeks, every single interaction has been great. I've had to send back a couple items due to not fitting properly. I received my refund the same day item was returned. I had to make a phone cal in regards to an order, customer serve rep was a pleasure to deal with. In this day and age customer service as good as historical emporium is few and far between. Thank you and keep up the great work !!!!
BB IA, United States
2024-10-30
Absolutely love this purchase. Well made, correct sizing, beautiful!