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Customer Reviews of our Store
myoathkeeper
MI, United States
MI, United States
2022-11-14
Great experience - very informative e-mails indicating that certain "special order" items may take longer to arrive. In spite of this, items arrived much faster than expected. Thanks!
Dave
ON, Canada
ON, Canada
2023-05-25
Sizing chart for the item I purchased seems to be inaccurate resulting in the need for an exchange but wasn't significant as the young man I spoke to in customer service was a great help with this, specially since it was an international order involving tax and broker issues. Overall though it was a great shopping experience. The item I purchased is absolutely beautiful, very top quality and exactly as I hoped it to be. I would certainly purchase from Historicalemporium again and recommend them to friends.
Barbara G
WA, United States
WA, United States
2024-01-11
Super helpful and professional team. The product is outstanding!
Mr Bean
VA, United States
VA, United States
2023-01-15
I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Howard
OH, United States
OH, United States
2022-11-24
Friendly service. Informative,fast service. Placed all orders over the phone. Answered questions about sizes.
kari
NY, United States
NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.