My boots arrived much sooner than they were supposed to. I'm glad that I only paid for standard shipping, as any upgrade would have been a waste of money. The fit was perfect, and I could not have been more pleased with the workmanship. I have ordered twice, and haven't had to return anything, so I can't speak on customer service issues, but I'm sure I will be placing another order soon.

Always been good people to order from

I had to return a pair of boots that I wanted to wear at my wedding. The color was off. The return process was easy and the customer service rep that helped me was professional and informative. She helped me to select another item that will work perfectly.

You guys are great

I tried to find out more about a reversible skirt it seems I'm a little 'fluffy' for your largest size but I didn't want to special order in case I didn't like the style or fabric. I was told I could order the largest size to see garment & if it didn't fit I then could return it & order the size needed. The questions were answered within about 48 hours (consider weekend shopping & questions) very quick service.

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !