I ordered a belt and holster by mistake. It came quickly, so I contacted customer service and the told me how to return item.
M V Beaty GA, United States
2024-12-27
Order complete. All items purchased exceeded expectations.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
BB IA, United States
2024-10-30
Absolutely love this purchase. Well made, correct sizing, beautiful!
Ron M TX, United States
2023-08-23
Very good.
Doug W MD, United States
2022-12-15
The order came much quicker than I had anticipated. Both vests fit beautifully. I got compliments on the Klondike vest. I have not yet worn the black Cherry fountaine vest.
The only recommendation I would have would be to carry some items, such as coats and shirts, in a short size.