I emailed a question as to the weight of the Raven fabric and Julia? Julie? responded with a perfect explanation promptly. I ordered by phone and the young man who took my order was just as courteous and competent.
DOUGLAS A. UNSWORTH, J CA, United States
2022-10-13
Outstanding products at reasonable prices - the literal "Emporium" of ready-made reenactment clothing and accessories. Outstanding customer service (rapid return and refund for special order item found too large on delivery and response on reorder of smaller size - very satisfactory!)
DOUGLAS A. UNSWORTH, J.D.
Attorney at Law
Robert D CA, United States
2023-05-25
I ordered the wrong size boot but just followed the instructions for returns and received the correct size with no hassle.
Roy KY, United States
2022-08-24
Great customer service! I had ordered and received the wrong sized holster. I called and was instructed how to size it. I had the replacement in 2 days. I sent the other back my cost for shipping, it was my error. Great service, great product, very happy customer here.
Frances CA, United States
2024-06-28
The quality of the clothes and the service is always excellent. Unfortunately, I do have to return most of what I but because my measurements are not textbook within the guidelines of the size chart. So, a garment may fit in one area but not another.
