Outstanding products at reasonable prices - the literal "Emporium" of ready-made reenactment clothing and accessories. Outstanding customer service (rapid return and refund for special order item found too large on delivery and response on reorder of smaller size - very satisfactory!)
DOUGLAS A. UNSWORTH, J.D.
Attorney at Law
Marie G CA, United States
2023-06-22
My husband and I have both bought a small handful of costuming clothing and accessories from y'all over the years. We have not been disappointed, at all!
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
mdmecartea CA, United States
2023-07-28
Very happy with the look and the quality of this hat !!
Sheila ,Louis the cat’s m CT, United States
2023-06-08
Was beyond happy with purchases.Am very satisfied with the order process and my dress are lovely,Leonard helped me place my orders and he was friendly,knowledgeable and professional