Great customer service. Package arrived in a timely manner. A+++++++++
Anonymous Customer TN, United States
2022-08-04
no comment
David CA, United States
2023-10-13
When looking for clothing (note I don't say 'costumes') of high quality to wear at events/locations like historical railroads, Dickens fairs, and such, the Emporium has what I need!
Jack F CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
B Russell CT, United States
2022-09-09
I followed sizing guidelines, but initial product was too snug. I had to return for the next size up. Things would be better if shipping and returns were free. Products are good, but are not on the inexpensive side.
Marc Hutchison , United States
2024-12-06
Outstanding personal service. It has been a long time since I've been so pleased with a customer service experience. It was a step above and I will be a happy return customer!
