Prompt and very helpful customer service, A+

Excellent

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I have been buying clothing from historical Emporium for many years. Ladies and Gentlemen, Historical Emporium does not make costumes. These are real clothes, well cut, well made of high quality materials. They are a good investment for the reenactor or the person who wants to introduce the style into daily life like I have.

Historical Emporium is one of my "go-to" sources for mid to late 19th century clothes and etceteras. I say 'one' because other sources provide additional options that are unavailable at HE. I like HE's offerings and quality, so I am by no means diminishing HE. Obviously, I'll be back.

First-rate quality and quite amazingly prompt cross-country delivery time.