Product delivered on time and in great shape. Packaging to protect item from damage was excellent.
Scott MO, United States
2023-04-14
Ordered a cowboy holster...it was 1/2 of other sites. Those other sites said they were 10 weeks out. HE shipped super quick then I decided to exchange for different size. Customer Service politely explained process and it went smoothly with almost no wait time to get new belt. Seriously the world would be a much more pleasant place if all business operated like HE.
Jim Greene IA, United States
2022-10-13
Wonderful cus service
Sarah VA, United States
2021-11-04
Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.
Sam NC, United States
2023-02-23
Great quality material.
This is clothing, not a cheap Halloween costume.
You can wear it to a reenactor's event or to an important meeting at work.
Six star rating (not 5)
Jim NY, United States
2021-07-23
A great experience! I had questions before purchasing my leather belt and holster. All my questions answered and told if the product was not for me to return it within 30days for a return or exchange. Well, in fact the belt was too large. I just followed the exchange instructions without calling and within a week my new holster and belt arrived. A quality product and good shopping experience. I'll be back. THANKS!