I am a newbie to reenactment. I purchased the canvas cowboy pants and they were delivered in 3 days. I discovered that I ordered the pants with too small on the waist size. I called customer service, returned the pants and the new one were shipped right away.
The pants that I ordered are very high quality.
guitarplayer AR, United States
2022-01-29
Great product and great service. Quality merchandise at a fair price.
Paul Seals TX, United States
2022-02-11
I have been doing business with Historical Emporium for several years now and I have always been pleased with their service.
JAC WA, United States
2021-07-01
We have ordered from Historical Emporium over several years and always find a good selection of specialized products that we need to complete costumes. Each item has been well designed and made, including the current order of regency fall-front trousers. Delivery has always gone smoothly and super fast!
G L Bradley CO, United States
2021-08-20
excellent experience
Sarah VA, United States
2021-11-04
Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.