I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Larry NV, United States
2024-04-12
I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.
Mark7 TN, United States
2023-01-04
I love your product line! Very smooth Christmas transaction. Ordered on-line from my home in Tennessee and had delivered (for Christmas wrapping) to the home in California which id be staying. Customer service caught that i purchased at one location and delivered to another which resulted in a discount on my shipping. High quality merchandise, ALL recipients loved their "stuff".
Rich CO, United States
2023-09-15
We are satisfied. She was impressed. A little pricey tho
Don Cordell Ward NC, United States
2025-07-19
These people offer good merchandise and great service. They will assist you with any issues that may arise and everyone knows that sometimes when ordering any kind of clothing where you can't try the items on, occasionally there's going to be size differences. I've only had a couple in my experience with these folks and they've always made it right. This kind of service has become unusual and I find it inspiring to find an outfit that adheres to satisfying their customers.