The customer service is what keeps bringing me back!
Travis TX, United States
2024-01-11
This company is honest, efficient and their products are 100% authentic and first rate. I buy from their vest collection for everyday wear and could not be more pleased with the style and quality. Sizing is correct, fit and feel is beyond fantastic.
Dr Bill WA, United States
2023-12-01
Great service as always.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Tom B DE, United States
2023-03-09
Excellent product along with the customer service. Keep up the good work!
1900s with class CA, United States
2022-12-16
Have been using them when there use to be gentleman's emporium and are now historical emporium. Had to buy a new outfit as I stopped growing up and started growing out.