I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

Customer service was very good. Helped me figure out the right size gun belt. Package arrived a day early.

It was magical how fast, kind and efficient this team was to deliver my package to me. Wonderful job y'all!

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Since I was going to be in town it made sense to just stop in and pick up this order. I was met at the door and warmly welcomed. Nice visit.

The customer service folks were quite helpful as I called and chatted with them a few times with different questions. The checked on colors and confirmed measurements and more :-)