Ordered shirt and got opposing information about shipping. It was VERY upsetting. I did not want to pay almost the same for shipping as actual purchase. Finally spoke to someone who confined normal was fine. Garment came superfast but sadly did not fit. I returned for refund.

I have purchased other items in the past & always been happy with their service

Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.

Great experience - very informative e-mails indicating that certain "special order" items may take longer to arrive. In spite of this, items arrived much faster than expected. Thanks!

Good customer, fast and helpful. boots arrived early.

After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.