I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.

Excellent customer service and product quality!

I normally place an order twice a month and the service is excellent. Only one time I had to contact customer service. My fault, ordered the wrong items. Several items in my cart, waiting for restocking.

They have excellent service for sure. The first watch I received did not work. I notified them & they sent out another watch asap. I was very pleased and will continue to purchase from them. They are definitely a 5 star operation. sincerely, Gary Erickson

was good'

I wasn't expecting such fast service. I don't order things very often. But getting merchandise within a week +/- beats the old way. Thanks to the Internet, streaks ahead of the postal service. It might be a bit of a lark, to do it the old way just to find out if it will still take 6-8 weeks to ship. Lots of young people can't believe that is used to take that long. All in all very convenient. Very fine store with excellent customer service.