The customer service is perfect in my opinion. I love how I got a reply very fast when I had a question about my order. I am extremely satisfied with everything.
GM CO, United States
2024-11-01
After lots of looking to put together a good costume for a Halloween party, the Historical Emporium (HE) site kept being 'the' place with the best options. I always brace myself that the products are rarely as good as the photos but HE just proved to be the exception. Of the several products I purchase, ALL were as good as the images, and exceeded my expectations. Really high quality and very competitive pricing. HE is now my go-to store for historical costume options. Oh ...and I paid extra for expedited shipping and it arrives within a couple days. Kudos for the quick actions as needed and expected!
DBM FL, United States
2025-03-28
Their customer service is excellent. Beautiful, high quality products.
T. Turner TN, United States
2024-05-10
Ordered this product online on a Sunday and received by Wednesday of that week. Was very pleased since it allowed me to wear to a function that Friday. The order process was uncomplicated and the order reply was prompt. The quality of the hat I received was top notch and better than anticipated. I can't wait to utilize in both Revolutionary War and War Between the States re-enactments.
J.D. NC, United States
2023-09-15
I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.
