I made a phone order and customer representative was personable, helpful and took time to answer my questions.

The 1st product you sent was defective, it was missing a grommet. Second one was sent prior to me returning the defective one and I received in in 3 days with a RA attached to return defective one. Everything went smooth.

Great store for good old fashioned Quality. With lots of wood, leather , silk, versus plastic, vinyl and Made in China. For example I bought silk suspenders which are usually made out of stretchy polyester. Where else would have that. In addition the suspenders had genuine leather button anchors. They cost more but I am willing to pay for the quality.

The cape was just as it was described. Great quality

I ordered a pair of Trousers that were too small (MY fault with measurements), and return/credit was no problem... Thank you!

These folks were great to work with! I'm gonna guess from my own experience that a lot of people have bought and will buy a size or two too small. That's because these clothes fit. They replaced the pants in record time with the correct size. I'm gonna continue buying from them and now I know my current size. My hat's off to these people!