I ordered the wrong size boot but just followed the instructions for returns and received the correct size with no hassle.

Shipping costs seem high, but that is due to international shipping.

Very well satisfied with the company. This particular vest wasn't exactly what I expected because it was a stiff canvas fabric. I've had such good luck with all the other products I purchased from Historical Emporium that I didn't pay that close attention thinking it would be very much like the other vests. I'll be back as a shopper.

If you're like me I would deal with Historical Emporium for your Historical needs

I was comfortable with the complete experience in this exchange. Thank YouMichael R.

I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question. I'm very impressed