Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Grant Fitch IN, United States
2023-10-13
Everything looks great and feels great!
Boots TX, United States
2023-11-04
A+ overall experience
Great service CA, United States
2023-10-22
Great fast service when needed. Great product. Fit perfectly.
Anonymous Customer , United States
2024-12-01
I did order a red Double breasted vest it says 46 but it's more like a 44. Your return policy is confusing. I put it back in the box and there it sets.
Kathleen Palone OK, United States
2024-10-11
You have a website that is easy to navigate. Ordering online is a breeze. I love that you have size charts. Deliveries are prompt and the merchandise arrives in perfect condition. You can be proud of all aspects of your company.