Contacted the HE just to make sure I was supposed to open the vest pocket with a hem ripper, which they confirmed.
Howard OH, United States
2022-11-24
Friendly service. Informative,fast service. Placed all orders over the phone. Answered questions about sizes.
Glen O WI, United States
2023-05-11
I am a docent at Pioneer Village in Cameron, WI. The museum asks that all volunteers dress in period clothing. I found exactly the gear I was looking for since I volunteer as a train station agent and telegrapher.
The clothing is top notch and the prices are quite fair.
Randall(Old B IA, United States
2023-01-13
Wonderful experience. shirt exceeds expectations. Have recieved many compliments and inquiries as to where to purchase. Look forward to doing business again. Thank you.
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !