great service and delivery only with the watch there were no instructions to install the watch battery

The person I talked to was nice and helpful. He stated that I could return the vest to get a different size and what to do. But I decided to keep vest. I had a lot of good compliments about them.

Great and fast shipping

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Great delivery time, great looking products, decent pricing. I would have liked greater options in wool for my black frock coat with cloth covered buttons and straight leg options for my cotton trousers.

Awesome!