Overall, the customer service was very good, I did request a larger size, but you guys didn't have it in stock, the salesman told me on the phone that I can try the smaller one. If it doesn't fit, I could always return it. Not knowing that it would cost me another 1295 for shipping. He should've clarified that but overall I am very satisfied.
Sheila PA, United States
2023-04-14
Old fashion company with old school customer service and quality. I'm 76 and online ordering is a challenge Costomer Servic made it easy and took the time to explain all steps..very refreshing. And yes I will be back! Tkx
Gary CA, United States
2024-06-28
I head up a Dickens caroling group and have ordered many products from Historical Emporium over the past few years. I always find what I'm looking for and am continually impressed with the quality of everything I buy. Though occasionally something doesn't quite fit right, customer service is always willing to work with me and I've always come away satisfied.
Ken ID, United States
2025-03-28
High quality hat,very pleased with my purchase. Have already picked out a second hat i will purchase in the near future .Thank you !!!
Ted Jansen WI, United States
2024-02-02
I can't believe the fast shipping i got on both of my orders. Your turnaround time is excellent.