I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

Historical Emporium was a pleasure with whom to do business. Order was handled quickly and exchanges were accomplished smoothly. Clothing is well made. I am excited to wear my new edwardian suit to my grand daughter's wedding in September.

First rate company. First time I've bought a product in over twenty five years that didn't have so much as a single fault.

My experience in buying the Long Riding boots I ordered the Long Riding Boots, and when they arrived, one boot, though marked the right size, was noticeably smaller than the other boot. I took photographs and contacted customer service. They were fast in contacting me with the offer to ship another pair, on them. They even let me keep the first pair! The second pair came with no issues. I am very pleased!

I should have ordered the 42" or 44" but you were out. I could not wait and thought it would be OK but it was not (my fault).

I reached out when I submitted my order and realized I had forgotten to include an item. When I contacted Historical Emporium, they were able to include it in my order without additional shipping. Great service. When I received my order, (in two days), a couple items were too large. The return process was quick and easy. I love the products and the service.