Customer service was Awesome, had to replace first order and second order, NO Problem !
Terry IA, United States
2021-10-22
I'm impressed with the wide range of offerings they have regarding western wear. The website was easy to navigate and to make a purchase, and the item (a western holster) arrived in a timely fashion. For me it's a definite go to place of things western.
Ed B TX, United States
2022-09-15
Quality merchandise delivered promptly. Great selection. Wonderful customer service.
Cruz Martinez CA, United States
2021-10-01
I'm very satisfied you folks had exactly what I have been looking looking for, for some time the ties are excellent as well as the other items I have ordered. Thank you. 0
I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.