Our initial order came very quickly - within a week, which is faster than I anticipated, given the nationwide labor and goods shortages and that it was being sent literally from coast to coast. Unfortunately, it turned out we ordered the wrong size, so we had to ship it back for an exchange. If it's ever possible in the future, it would be amazing if some of the shipping for exchanges could be covered or discounted, as between the initial order and the exchange we paid a total of around $35 in shipping fees. That said, the service team sent us back the smaller hat size in much less time than the website suggested they would, which was a lovely surprise! I'm very pleased with how efficient the team is.
Bobbeaux TX, United States
2021-09-09
Always a smooth transaction, quick delivery, and quality products. Thanks!
Rumplestiltskin VA, United States
2023-03-03
Your customer service is top notch!
michael s CA, United States
2024-02-24
this is a second purchase from the company and not the last.
Steve S RI, United States
2022-10-13
The products I've purchased are of good quality. The biggest problem is the lack of inventory in many different items. Sold out seems to be the operative phrase on most items. I would have purchased other items, but most were sold out or of limited sizes and have been for many many months. This makes me search alternative sites for the things I need.
John TX, United States
2022-01-22
Bought a straight RH tooled leather holster for my Vaquero 45 and it was a little too big in the waist. HE sent a replacement ASAP and it worked great.
Wanted to add a crossdraw holster and called them. Short discussion and got a matching crossdraw that fits right on the same holster, so I am set.
Very easy discussion, fair price and it showed up very quick. Would always recommend.