I purchased the wrong size holster, twice! Customer service helped me get the right size and no trouble returning the wrong ones.
Jack F CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Cris W MI, United States
2021-07-01
Great speed in delivery. And the shipping package was also great. I am keeping it for a hat box since it is so good.
Thomas Jacques CT, United States
2023-10-28
Customer service helped me with my exchange and recommended the proper size. He was very polite and knowledgeable. The exchange could have been avoided if your website recommended ordering a belt four sizes larger than waist size
David VA, United States
2023-11-17
This is not my first order of clothing. I have also ordered a watch and have been satisfied 110%. Excellent company to deal with and will continue dealing with. And passing on to my family and friends.
Bill WI, United States
2021-05-29
You guys are great. I sent the jacket and pants back to exchange for larger sizes and you got them right back out to me
Thanks so much!!
Bill