I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.

A unique website and selection of merchandise that is practical and functional.

A first-time customer, I finally acted on purchasing a sale item, encouraged by other customers' high rating. I was greatly impressed! I wish you had more edwardian styles for women. Maybe the Downton Abbey craze has died down, but Edwardian clothes are so hard to find!!! Please consider restocking choices, including walking suits, tea gowns and evening dress.

Phone orders are always taken politely and efficiently.

found what i needed and i ordered it and got it in a timely matter

I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.