I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.
Curmudgeon NC, United States
2025-04-12
These folks were great to work with! I'm gonna guess from my own experience that a lot of people have bought and will buy a size or two too small. That's because these clothes fit. They replaced the pants in record time with the correct size. I'm gonna continue buying from them and now I know my current size. My hat's off to these people!
I received my riding skirt and it was too large even after using the sizing guide. Customer service worked with me and I was able to return it and received a smaller size. Quality workmanship..I love it!
craig MI, United States
2022-11-10
I ordered the wrong size and their customer service helped me and within a few days I received the correct size great customer service
