It is hard to get sizes right on the first try. But the exchange process is very smooth. Just do a return and re-order the right size at the same time. The credit shows up immediately, UPS is a snap requiring nothing but going to a UPS place. USPS is more difficult (as you would expect) but is smooth as well.
Jack F CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Anonymous Customer TN, United States
2023-09-15
nice color. good looking .
John AL, United States
2022-09-15
I placed my order and receive prompt notification. My order was shipped the very next day. Everything arrived in good order, very well packed.
Gary MN, United States
2022-02-03
While I didn't have any customer service issues, I was impressed by the speed of the order processing, mailing and fast arrival time. Bravo!
Ross C TX, United States
2023-11-05
No problems. I need some replacement buttons. Can you call of get back to me? Thanks