After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.

Noel was my customers representative. My belt was to big and he sent a replacement out to me after our conversation. I am happy with my purchase and dealing with my representative (Noel).

Customer service helped me with my exchange and recommended the proper size. He was very polite and knowledgeable. The exchange could have been avoided if your website recommended ordering a belt four sizes larger than waist size

A+

Have been doing business with you folks for sometime now and I am Very satisfied with your products and your outstanding customer service. I highly recommend you to all my friends who are in various historical settings. Thank you. Joe Bilardello, Texas

Excellent service to provide uncommon and quality products quickly and carefully.