I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I was very happy with the service and the person was very patient until he was satisfied with my order. Very good company for western wear.

Great customer service. They responded right back with me after I made an inquiry. Product is as described. cowboy belt and hoster is great quality.

nice color. good looking .

Quality fabric and high quality in the workmanship. I highly recommend their products.

Excellent customer service. Product was checked and re-checked for shipping, arrived on two hangers and covered with a long clear plastic bag, ready to hang in my closet until I use it. Thank you so much!