Shipping was crazy fast. Ordered on Saturday night, got it on the next Wednesday.

I have purchased over 2 dozen items and not yet to be dissatisfied with the high quality of merchandise nor the prompt customer service.

My original shirt came with a tear. I contacted customer service, and the shirt was replaced without any issue.

After resolving an issue with a shipping address different from my billing address, I was very pleased with the responsiveness of the customer service representative with whom I spoke.

The lady who answered the phone went out of her way to ensure I got perfect fit on the shirt and suggested the garters. I didn't know what I wanted in a tie and she helped me pick out a good one. Had she been standing beside me she couldn't have done better. As for the delivery time: my order was supposed to take several days, maybe a week......but it took just four days to my door. I'm not used to such short delivery times from anyone except Amazon...and I'm only three miles from one of their "hubs".

I am a regular customer and i have built myself a small wardrobe from Historical Emporiums catalog There have been a handful of occasions where I've contacted customer service with questions about some products and received no response to my inquiries But those occasions are few and far between I'm overall satisfied with the quality of the products that I've purchased And I will definitely be shopping from their site again in the near future