Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Sue CA, United States
2024-09-13
I am happy with the item I purchased. It arrived quickly and is well made. I would buy from this site again.
Bud G AK, United States
2022-09-09
I have been thoroughly impressed with everything that I have purchased from Historical Emporium! The one thing I ordered incorrectly, was quickly exchanged for the correct size.
I have yet to purchase anything from Historical Emporium that was exactly as advertised and of great quality!
Debbie Collins TX, United States
2024-07-06
I had no problems ordering. The shipping was a little long but I paid extra for faster shipping. Now I know shop a little earlier before an event. The clothing is very comfortable.