My green Vaughan waistcoat was a little snug, returned for next size. Return instructions were clear and easy to follow. Although I am on the opposite side of the U.S., received my replacement one week from when I started the process. Exceptional service.
Chris c Greater london, United Kingdom
2023-06-18
I purchase from Historical Emporium on a regular basis as I have not seen any equivalent clothing styles
to suit my needs in the U.K. But that said if there were I would still make Historical Emporium my first
and only choice.The deciding factors being for me are A) quality, B) wide variety of styles and choice
C) speed of delivery and top quality customer service. This of course is only my opinion but I would have
no hesitation or doubts recommending this 'site' to others.
D.Woodman MI, United States
2023-03-31
Fast delivery. Ordered a size to big exchange process, which was smooth and fast as well. Very pleased..
Six-Shot S NH, United States
2023-07-13
I initially ordered a Frontier Classics black cotton duster in size large because that is my usual size. However, when I put it on, 2 men and a boy could have fit in it with me. I called Historical Emporium and spoke with Noel. He immediately shipped out another one sized Medium within and hour with a return shipping label. The Medium size I received fit perfectly and I returned the size Large using the same box with the return shipping label Historical Emporium provided. You might find it for less money someplace else but you won't find the same customer service anywhere else. I'm a satisfied customer.
Peter B MA, United States
2022-11-10
I purchased a Red Bib shirt which was not the material advertised. This came as a surprise to Customer Service who immediately sent me a return label and RMA.
They were great, the company that made the shirt was not following the agreed upon material choice were not so great.
Brandon H CA, United States
2023-09-15
I have made multiple purchases in the past 6 weeks, every single interaction has been great. I've had to send back a couple items due to not fitting properly. I received my refund the same day item was returned. I had to make a phone cal in regards to an order, customer serve rep was a pleasure to deal with. In this day and age customer service as good as historical emporium is few and far between. Thank you and keep up the great work !!!!