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Customer Reviews of our Store
Jack F
CA, United States
CA, United States
2022-11-26
After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Larry
TX, United States
TX, United States
2022-10-23
The site is easy to browse and well laid out. Products are of superior quality and delivery times are excellent. Customer service is friendly and efficient - what customer service is all about. I am glad I found these folks and once you order from them you will be too.
Prospect J
GA, United States
GA, United States
2022-07-20
Needed to play a Civil War era statesman at a living history event at my nonprofit's historic building. Got myself the Callahan frock and vest. Coupled with my previous Historic Emporium high collar shirt purchase, it was an absolute homerun.
william a
OH, United States
OH, United States
2022-03-18
good so far
Ben
CA, United States
CA, United States
2021-10-22
Smooth sailing all the way. I was informed of every step of the process. Couldn't have gone better.
Danny
NM, United States
NM, United States
2022-01-21
I read the reviews before purchasing. The reviews stated that the garments ran a size larger. I read where some customers were unhappy because they did indeed run larger to size. So, I ordered the next size smaller than I normally wear. I also looked at the sizing chart. Yet, when I rec'd the 2 garments, even a smaller size, they were still too BIG. Not even close. Very loose. I have sent them back and requested the next size smaller. Which is the only size left to me actually. What was disappointing was though I was substituting the sizes, you do not have free return shipping. I was dismayed to have to pay more money. $18.35. Most any company today offers free return shipping. To have it altered was not a choice, as the garments would have not lined up very well and the cost would have been around $55. I feel I did plenty research before choosing the size that should have fitted me. When the sizing is incorrect due to clothier, they/you should pay for shipping. At least a credit or shipping refund. The clothing was as described and well-made and I was not disappointed in their appearance.