Everything was as advertised.

I have ordered many times from you. My last order, I had to exchange a hat for a larger size. It was easy and I recieved the new one in days.

The item is wonderful!! I wear it every night in bed. It's very functional, and I don't consider it steampunk at all. Take care.

I REALLY appreciate the old fashioned items offered at reasonable prices. The only thing I would suggest as an improvement is a little better tracking system for packages. This is not big deal overall but I like to watch for packages as I live in a rural area and if I do not know something is coming, it can sit in the mailbox or beside the mailbox for a couple of days... And nowadays, it could grow legs and walk off, if you know what I mean.

Sometimes it works out that I will be in close proximity to Historical emporium. When these times work out to being able to pick up an item they are very helpful at letting me pick it up instead of waiting for shipping. Everyone is very helpful.

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,