I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.
William “Buzzman” Mitchell CA, United States
2022-06-02
The Historical Emporium people are absolutely among the most helpful, friendliest, professional and polite people I have ever done business with. I had made the mistake of over-sizing my hip size. I tend to fluctuate my weight, being a terminal cancer patient, my weight fluctuates up and down. Mostly down. I contacted customer service who quickly rectified the issue and without so much as a hiccup the problem was fixed. Great job!!
Thank you!!
Jack Midlothian, United Kingdom
2023-08-14
Overall, i am generally very happy with the products and services from Historical Emporium.
I live in the UK, so however, i would just add that once the postal shipping charges plus the customs tax charges are added, buying products from Historical Emporium can work out as a rather expensive proposition.
Of course, i understand that this is no fault of your good selves, though it does very much put me off buying from you in future. IF An item is over a certain price, an exorbitant customs charge is added. Combined with the postage, it can work out to a rather hefty expense.
Can't fault your wonderful products of course, but the added expense does put me off somewhat.
Best Regards
Jack
Laura B CA, United States
2022-02-26
I took a chance with Historical Emporium and I was not disappointed! Organizing the outfits by persona was super helpful for me to find an appropriate blouse for a skirt I already had, as well as for the role I would be playing in an event. The sleeves were about six inches too long, but I washed and dried the blouse to ensure shrinkage. I took tucks in the upper sleeves, and it all worked out perfectly. I will be ordering more!
William MD, United States
2022-10-07
My order came a week earlier than expected. There were no instructions with it, but customer service responded quickly.