After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
Sheila PA, United States
2023-04-14
Old fashion company with old school customer service and quality. I'm 76 and online ordering is a challenge Costomer Servic made it easy and took the time to explain all steps..very refreshing. And yes I will be back! Tkx
Anonymous Customer GA, United States
2022-12-12
I really like the slouch hat, I'm nearly 70, it's the best fitting hat I've ever owned. Wore it this weekend to a reenactment, had several comments about it, all good. Told them where I got it. Thanks!
Kevin S TX, United States
2022-10-21
Amazing quality and pricing. I just wish I had ordered the belt 2" shorter, it is too big for my dad. Is there anything I can do to resolve this or do we just have to make due? Thank you.