Service was fast, courteous, and professional! I ordered a shirt that was a bit pricey, but well worth the sacrifice! It arrived faster than I thought it would and in perfect condition! Almost 5 stars all around! Only the price got 4 stars!
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
David C VA, United States
2023-02-17
I was disappointed I couldnt wear your pants since the legs are slim cut. You should reconsider the sizing since I have to go elsewhere. I would like to buy from you but I guess my selections will be limited.
Rich Baker Cambridgeshire, United Kingdom
2024-02-23
Overall excellent service and excellent products.
Tom T MA, United States
2024-10-11
O.K. as is. Keep the old time products coming, and maintain your good service. That's all I have to say.