I made a phone order and customer representative was personable, helpful and took time to answer my questions.

Fast shipping and high quality!

Great products at a fair price. Outstanding speed in processing and delivery. I can't believe I had not heard of the company before now.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I have purchased a gray Inverness Cape a black Inverness cape and a beautiful scarf and I'm just saving up my money for more the quality is outstanding and the service beyond reproach thank you again for all you've done

It would be convenient if the pants could be ordered with shorter inseam.