WELL DONE!

Since the item was in stock it was shipped out right away.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

The Historical Emporium people are absolutely among the most helpful, friendliest, professional and polite people I have ever done business with. I had made the mistake of over-sizing my hip size. I tend to fluctuate my weight, being a terminal cancer patient, my weight fluctuates up and down. Mostly down. I contacted customer service who quickly rectified the issue and without so much as a hiccup the problem was fixed. Great job!! Thank you!!

always great service and shipping!

Great products. Great service. Fast delivery.