I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Quick response and great service

Order complete. All items purchased exceeded expectations.

Being in a rural mountain community, my packages came sooner than anticipated and the products fulfilled by needs by both durability and construction! I have purchased multiple other items from this shop and was satisfied every time! Definitely will be a repeat customer!

We are satisfied. She was impressed. A little pricey tho

Fantastic product! Professionally crafted, high quality materials, Packed and shipped beautifully. Comfortable lining of interior and pockets. I wore it the entire evening and was not once uncomfortable or heated. And the jacket weathered it nicely, a quick brushing, and it looked like i just took it out of the bag.