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Historical Emporium is one of my "go-to" sources for mid to late 19th century clothes and etceteras. I say 'one' because other sources provide additional options that are unavailable at HE. I like HE's offerings and quality, so I am by no means diminishing HE. Obviously, I'll be back.

The customer service is what keeps bringing me back!

Historical Emporium is the best place for suburb Old West gear - the only better resource MIGHT be a connection to a good costumer for western filmmakers. I wear Western clothing, from boots to hats every day, not for re-enactment, and I depend on HE for well-made (seldom Chinese) clothing. The fits are very good, the materials are top grade, and the styling is excellent. HE gets your order out quickly and efficiently. I have never been disappointed. I come to the website frequently to see what new shirts they have - and I even buy the same shirt in different colors because the materials are awesome, comfortable, and sharp looking. I seriously doubt there are customers who are more satisfied with HE than I, but I know there are lots of very happy customers.

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.