Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

I needed to change the shipping address and they did it with no problem!!

The person I talked to was nice and helpful. He stated that I could return the vest to get a different size and what to do. But I decided to keep vest. I had a lot of good compliments about them.

Well made products!

I have bought several items over the last 5 or 6 years. Between reenactments (portraying Jefferson Davis) or an slight adjustment in wardrobe and we're Victorian era or the western look. I have sent others to your company and when in South Carolina earlier this year one of those I recommended was there in full costume taking part in the event. I had to return a couple of collars for exchange due to my own poor measuring and it was quickly resolved.

I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that addressed fully the nature of my question. I'm very impressed