I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,
Dusty NY, United States
2023-04-07
Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.
Fran AZ, United States
2023-03-30
Real happy with the item price ok until it showed up in the sale list
Tomas BC, Canada
2023-07-04
Absolutely great service and contact. Thank you guys!
Mike Pickel WI, United States
2025-04-13
I love the authenticity of your products
Marc North Brabant, The Netherlands
2023-04-01
Great service and fast response. Real professionals. They make me smile.