I REALLY appreciate the old fashioned items offered at reasonable prices. The only thing I would suggest as an improvement is a little better tracking system for packages. This is not big deal overall but I like to watch for packages as I live in a rural area and if I do not know something is coming, it can sit in the mailbox or beside the mailbox for a couple of days... And nowadays, it could grow legs and walk off, if you know what I mean.

I needed to change the shipping address and they did it with no problem!!

I emailed a question as to the weight of the Raven fabric and Julia? Julie? responded with a perfect explanation promptly. I ordered by phone and the young man who took my order was just as courteous and competent.

The person who took my order was patient and informative. I found him very helpful, polite, and knowledgeable.

Satisfied.

I ordered the wrong size hat. Expressed shipped it back and Julia was great help as was Noel who's suggestion worked best. US mail had the package arriving in San Jose, the 3rd. It didn't get there. Noel's suggestion he left on my voice mail to buy another and they would refund the first upon receiving it. Having a drop dead date of when I needed the new hat sent Julia followed through with the order's shipping and getting me the info. Hat got here a few days earlier! Thank you, Historical Emporium,